About this role
Technical Support Team Lead at Island. Location: Coppell, Texas, United States. Role: leading team, mentoring engineers, troubleshooting issues Requirements: 5+ years in technical support or engineering for Enterprise B2B SaaS/Cybersecurity, 2+ years leading technical teams, deep troubleshooting across SAML/OIDC, networking and OS internals, strong communication and mentoring skills. Category: Information Technology Seniority: Senior Level Tools: Chromium, SAML, OIDC, APIs, DNS, DLP, VDI Commitment: Full Time Workplace: Onsite Languages: English