About this role
Payroll Technical Support Engineer at HiBob. Location: New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington. Role: resolving issues, ensuring dataflow, advising customers Requirements: 4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience. Category: Customer Service Seniority: Mid Level Tools: APIs, webhooks, SQL, HTML/CSS, HRIS, Bob Certifications: cpp, fpc Commitment: Full Time Workplace: Hybrid Languages: English