About this role
Payroll Technical Support Engineer at HiBob. Location: New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington. Role: investigating issues, resolving escalations, advising customers Requirements: 4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis. Category: Customer Service Seniority: Mid Level Tools: APIs, webhooks, SQL, HTML, CSS, Bob Certifications: cpp, fpc Commitment: Full Time Workplace: Hybrid Languages: English