About this role
Technical Support Engineer at Merge. Location: San Francisco, California, United States. Role: troubleshooting APIs, supporting customers, maintaining documentation Requirements: 2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation. Category: Customer Service Seniority: Entry Level Tools: APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway Commitment: Full Time Workplace: Onsite Languages: English