About this role
AI-Forward IT Support Engineer at CAIS. Location: New York City, New York, United States. Role: Lead support, Manage Microsoft estate, Enable AI tools Requirements: 5+ years IT experience; 2+ years leading a support function; strong Microsoft 365/Azure/Entra/Intune; experience with AI tools; strong communication. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Azure, Intune, Entra ID, Claude Code, OpenAI Codex Commitment: Full Time Workplace: Onsite Languages: English