About this role
Customer Success Manager, Enterprise at Hhaexchange. Location: New York City, New York, United States. Role: managing accounts, driving renewal, leading reviews Requirements: 3+ years in Customer Success or Account Management for enterprise SaaS; bachelor's or equivalent; experience managing 30–50 enterprise accounts; Gainsight and Salesforce proficiency; strong executive presence, analytics, and generative AI/prompt engineering experience. Category: Customer Service Seniority: Mid Level Tools: Gainsight, Salesforce, generative AI tools Commitment: Full Time Workplace: Hybrid Languages: English