About this role
Service Desk Engineer at Konica Minolta Business Solutions, U.S.A., Inc.. Location: Plattsburgh, New York, United States. Role: providing support, diagnosing issues, managing accounts Requirements: 1+ years IT helpdesk or network experience; college or IT trade school or relevant certifications; strong verbal/written communication; experience with Windows workstations/servers, virtualization, Citrix/RDS, networking, backup/malware tools, and systems management software. Category: Information Technology Seniority: Entry Level Tools: Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2012, VMware, Microsoft Hyper-V, Citrix, Microsoft Remote Desktop Services, HP Insight Manager, Dell OpenManage, Active Directory, Anti-virus, Anti-spam, Anti-spyware, Backup and Recovery technologies, Firewalls, Routers, Managed Switches Certifications: comptia, microsoft, cisco, vmware Commitment: Full Time Workplace: Hybrid Languages: English