About this role
Senior Technical Support Engineer- Prisma Access at Palo Alto Networks. Location: Bangalore, Karnataka, India. Role: leading resolution, debugging routing, mentoring engineers Requirements: 5+ years technical support/systems engineering experience with 2+ years in SASE or cloud security; hands-on Prisma Access, networking protocols (BGP, OSPF, TCP/IP), VPNs, SSL/TLS; Wireshark/MTR/Curl proficiency; strong communication and troubleshooting skills. Category: Information Technology Seniority: Senior Level Tools: Prisma Access, GlobalProtect, Wireshark, MTR, Curl, Python, PowerShell Certifications: pcnsa, pcnse, pcsae, ccnp, ccie, cissp Commitment: Full Time Workplace: Onsite Languages: English