About this role
IT Support Engineer at Brenntag. Location: Wauwatosa, Wisconsin, United States. Role: troubleshooting software, managing tickets, supporting users Requirements: High school diploma/GED required; 1–2 years help desk/IT support experience; proficiency troubleshooting Windows 10/11, ticketing platforms, Microsoft 365, networking concepts, and remote support tools; CompTIA/ITIL certifications preferred. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, macOS, ServiceNow, Jira Service Management, Zendesk, Freshdesk, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, TeamViewer, AnyDesk, Remote Desktop, DNS, DHCP, TCP/IP, VPN Certifications: comptia a+, comptia network+, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English