About this role
Trainee IT Support Engineer at Talentmanagementsolution. Location: Islamabad, Islamabad, Pakistan. Role: managing queues, triaging tickets, providing support Requirements: First-line service-desk support for Windows 11, Microsoft Office 365, Active Directory, basic networking, telephony and cloud services; ticket triage, SLA ownership, strong communication and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Microsoft Office 365, Active Directory, Kasaya, Autotask Certifications: itil foundation, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English