About this role
Junior Customer Success Manager (m/w/d) at ToolSense. Location: Vienna, Vienna, Austria. Role: onboarding customers, managing accounts, driving adoption Requirements: Native/near-native German and strong English; based in Vienna. Customer onboarding, lifecycle management, account health monitoring, product feedback, and technical customer support for an AI/IoT SaaS platform. Entry-level with customer contact experience preferred. Category: Customer Service Seniority: Entry Level Tools: AI, IoT, Microsoft Excel, WhatsApp, AssetHub, RoboHub, CarHub, ServiceHub, TaskHub, AI agents Commitment: Full Time Workplace: Onsite Languages: German, English