About this role
IT Service Desk and End User Support Manager at Entain. Location: Brisbane, Queensland, Australia. Role: leading support, monitoring SLAs, escalating issues Requirements: Proven leadership in service desk/desktop support, strong understanding of end-user technology, experience with process improvement, automation and AI-enabled tools, vendor management, and data-driven decision making. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English