About this role
IS Support Analyst at GLORY. Location: Carrollton, Texas, United States. Role: diagnosing issues, supporting users, maintaining hardware Requirements: Associate degree in computer science (Bachelor's preferred), minimum 2 years IS support experience, familiarity with Windows 10/11, Azure, Microsoft O365, Intune, Entra, Defender, ServiceNow, network troubleshooting (DNS/DHCP/TCP/IP), and strong customer service skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows 10, Windows 11, Azure, Microsoft O365, Microsoft Intune, Microsoft Entra, Microsoft Defender, Cisco Umbrella, BitLocker, VPN, DNS, DHCP, TCP/IP Certifications: a+, microsoft operating systems, microsoft office Commitment: Full Time Workplace: Onsite Languages: English