About this role
Support Engineer II at Skynet Innovations. Location: Dayton, Ohio, United States. Role: documenting tickets, resolving escalations, providing support Requirements: Provide intermediate technical support (phone/ticketing), document tickets, meet SLAs, on-call availability, travel 25–50%, strong knowledge of Active Directory, VMware/Hyper-V, AzureAD, Microsoft 365, networking (DHCP/DNS/VLAN), and remote support tools. Category: Information Technology Seniority: Mid Level Tools: IT Glue, VMware, Hyper-V, Active Directory, AzureAD, Microsoft 365 Commitment: Full Time Workplace: Hybrid Languages: English