About this role
Bilingual (English/Spanish) - Customer Service Tax Specialist at Office of the Chief Financial Officer (OCFO). Location: Washington, District of Columbia, United States. Role: assisting taxpayers, resolving discrepancies, analyzing accounts Requirements: Fluent English and Spanish (spoken, written, read). 2+ years general customer service experience (DS-7) or 3+ years with tax investigation/account adjustment experience (DS-9). Proficiency with Microsoft Outlook, Word, Excel; strong communication, multitasking, attention to detail, and documentation skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English, Spanish