About this role
Service Engineer II- Genesco at Genesco. Location: Nashville, Tennessee, United States. Role: providing support, diagnosing issues, mentoring staff Requirements: 2+ years IT support/engineering experience in enterprise environments, bachelor's degree or equivalent, experience supporting executive/VIP users and outsourced service desks, knowledge of conference room AV (Teams Rooms, Zoom Rooms), strong communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Teams Rooms, Zoom Rooms, Crestron Certifications: itil, hdi, microsoft Commitment: Full Time Workplace: Onsite Languages: English