About this role
Call Center Agent at Equitas Health. Location: Columbus, Ohio, United States. Role: answering calls, routing calls, de-escalating callers Requirements: High school diploma/GED, 1 year call center experience, excellent phone and customer service skills, proficiency with Microsoft Office, experience with EPIC/EHR preferred, valid driver’s license, ability to de-escalate callers. Category: Customer Service Seniority: Entry Level Tools: EPIC, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English