About this role
Senior Customer Experience Program Manager (1-year fixed term) at Coveo. Location: London, England, United Kingdom. Role: executing programs, supporting community, monitoring metrics Requirements: 5+ years in customer experience or program management in SaaS; experience with cross-functional B2B customer engagement programs, project management, CRM/survey/reporting tools, and VoC initiatives. Category: Project and Program Management Seniority: Senior Level Tools: customer engagement platforms, Customer Relationship Management (CRM) systems, survey tools, reporting dashboards Commitment: Contract Workplace: Hybrid Languages: English