About this role
Service Desk Analyst at Metropolitan Nashville Airport Authority. Location: Nashville, Tennessee, United States. Role: resolving issues, managing tickets, deploying workstations Requirements: High school diploma required. Preferred 2–4 years IT or systems administration experience. Ability to obtain SIDA badge and relevant IT certifications (ITIL V3 preferred). Strong technical, communication, and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: IT Service Management (ITSM), Active Directory Certifications: itil v3, sida badge Commitment: Full Time Workplace: Onsite Languages: English