About this role
Customer Operations Manager at Persona. Location: San Francisco, California, United States. Role: defining processes, evaluating tools, designing reports Requirements: 5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills. Category: Business Operations Seniority: Senior Level Tools: Microsoft Excel, Salesforce, SQL, Looker, Tableau Commitment: Full Time Workplace: Hybrid Languages: English