About this role
Patient Success Representative — Retention & Subscription at Lumimeds. Location: Philippines. Role: proactively contacting, handling cancellations, re-engaging subscribers Requirements: 3+ years in retention/customer success or account management, proven churn-handling skills, professional English, U.S. business hours availability, proficiency with CRM, Slack, Dialpad, and spreadsheets. Category: Sales Seniority: Mid Level Tools: CRM, Slack, Dialpad Commitment: Full Time Workplace: Remote Languages: English