About this role
Team Lead Service Operations at SITA Switzerland Sarl. Location: London, England, United Kingdom. Role: managing incidents, coordinating resources, leading team Requirements: 3+ years in network/telecom/systems support; incident and SLA management experience; ServiceNow and SMARTS proficiency; leadership experience; ability to pass aviation and UK criminal checks; 24/7 shift availability. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, SMARTS, Cisco, OTN, Aruba, Palo Alto, Cisco IPT, Radio Certifications: itil foundation v4, ccna, ccnp Commitment: Full Time Workplace: Hybrid Languages: English