About this role
Tech Support Tech at PNY. Location: United States. Role: troubleshooting hardware, documenting interactions, processing warranties Requirements: High school diploma required; 1+ years technical support or help desk experience preferred; strong PC hardware and Windows knowledge; experience with BIOS/UEFI, drivers, networking, CRM/ticketing systems; strong communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, BIOS/UEFI, Microsoft Office, CRM, ticketing system Commitment: Full Time Workplace: Onsite Languages: English