About this role
Responsibilities but not limited to: Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed Monitor ticket progress to ensure tasks are completed within expected time-frames Purchase Parts and Equipment Correspond and communicate with vendors for facility management needs Process invoices and payments to vendors Process draft reports for different projects Visit regional stores periodically to check and follow up with store requests Support In-house technicians Follow protocol for effective maintenance of facilities, equipment and supplies Schedule and document maintenance and repairs on equipment Coordinate w