About this role
Senior IT Service Desk Analyst at Acadia Pharmaceuticals Inc.. Location: Princeton, New Jersey, United States. Role: providing support, troubleshooting issues, administering accounts Requirements: 3+ years IT support experience in regulated environments; expertise with Windows, Office 365, ServiceNow, PowerShell/VB scripting, RMM/MDM, AD administration, ITIL/GxP knowledge, AV and telephony support. Category: Information Technology Seniority: Mid Level Tools: PowerShell, VB, ConnectWise Automate, Box, Office 365, ServiceNow, ADUC/GPOs, RMM, MDM, Windows 10, Windows 11, VOIP, ITIL, GxP Commitment: Full Time Workplace: Hybrid Languages: English