About this role
Product Support Specialist at Mitratech. Location: United States. Role: providing support, troubleshooting issues, documenting interactions Requirements: 6 months–1 year customer service experience, strong English communication, problem-solving skills, experience with case management systems (Salesforce.com, Jira, Zendesk), Windows and Microsoft Office proficiency. Category: Customer Service Seniority: Entry Level Tools: Salesforce.com, Jira, Zendesk, Windows, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English