About this role
Customer Loyalty & Retention Specialist (Contract), B2C at Liberty Latin America Communications, Inc.. Location: Bahamas. Role: analyzing churn, resolving issues, managing tickets Requirements: 3+ years in retention, customer service, sales or account management; associate's degree preferred; proven track record meeting targets; strong communication and analytical skills. Category: Customer Service Seniority: Mid Level Tools: ACUT, AIRVIEW, CERILLION, Genesys, SCCD Commitment: Contract Workplace: Onsite Languages: English