About this role
Manager, Customer Success at Customer.io. Location: North America or South America. Role: leading team, coaching staff, driving outcomes Requirements: 2-3 years people management in B2B SaaS CS, commercial accountability (GRR/NRR), AI fluency, coaching skills, high autonomy, strong communication and change management experience. Category: Customer Service Seniority: Mid Level Tools: Zoom Commitment: Full Time Workplace: Remote Languages: English