About this role
Social Listening Analyst at Carnival Corporation. Location: Fort Lauderdale, Florida, United States. Role: managing listening, monitoring sentiment, advising teams Requirements: Bachelor's degree or equivalent; 5+ years in social media customer service, social listening, moderation, or community management; experience with enterprise listening platforms; strong writing, analysis, and escalation skills. Category: Marketing Seniority: Senior Level Tools: Sprinklr, Sprout Social Commitment: Full Time Workplace: Hybrid Languages: English