About this role
Customer Experience Manager at Sopra Steria. Location: Durham, County Durham, United Kingdom. Role: leading team, coaching team, improving processes Requirements: Experience managing and developing teams in a contact centre, strong customer focus, operational improvement and problem-solving ability, understanding of regulatory and governance requirements, and strong communication and leadership skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time, Contract Workplace: Onsite Languages: English