About this role
Product Support Engineer at Communitybrands. Location: Cebu, Cebu, Philippines. Role: triaging issues, troubleshooting software, creating documentation Requirements: 2+ years experience with manual cross-browser testing, gathering requirements and creating test cases; BS in CS/Engineering or equivalent experience; strong problem-solving, communication, and documentation skills; experience with CRM/CMS and Microsoft SharePoint/Word/Access/Outlook/Excel, HTML, XML, and Jira. Category: Information Technology Seniority: Entry Level Tools: Microsoft SharePoint, Microsoft Word, Microsoft Access, Microsoft Outlook, Microsoft Excel, HTML, XML, Jira Commitment: Full Time Workplace: Hybrid Languages: English