About this role
IT Service Desk Analyst at Gordon and MacPhail. Location: Elgin, Moray, United Kingdom. Role: logging queries, resolving issues, escalating incidents Requirements: Entry-level IT support role: first-line support, Microsoft Office/365 and Outlook familiarity, good communication and customer service, basic IT troubleshooting, awareness of IT security; IT qualification ideal. Category: Information Technology Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Microsoft 365 Commitment: Full Time Workplace: Onsite Languages: English