About this role
Resource Planning Analyst at Intrum. Location: Glasgow or Reigate or Manchester. Role: forecasting demand, building capacity, creating schedules Requirements: Experience in resource planning, forecasting, scheduling and workforce management in a contact centre or operations environment; strong analytical and numerical skills; ability to operate under pressure and influence stakeholders. Category: Business Operations Seniority: Mid Level Tools: Workforce Management (WFM) systems Commitment: Full Time Workplace: Onsite Languages: English