About this role
Commercial Graduate Associate - Sales Academy based in Kuala Lumpur
Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.
The Sales Academy Trainee Program is a 1-year structured rotational program designed to develop the next generation of commercial talent in the medical technology industry. The trainee will gain foundational and hands-on experience in medical device sales, including product knowledge, clinical applications, market dynamics, sales methodologies, and end-to-end commercial operations across Smith+Nephew’s businesses. This program combines structured learning with real-world exposure through business unit rotations followed by commercial and operational immersion
What will you be doing? Phase 1: Intensive Business Unit Product Training & Rotation.
• Participate in structured onboarding and learning curriculum across assigned business units. • Develop working knowledge of Product portfolios and value propositions, Clinical workflows and application fundamentals Customer segments, stakeholders, and buying processes. • Support sales leaders and teams with: Call preparation and post-call follow-ups, Product and clinical learning assignments, basic reporting, analysis, and opportunity tracking.
Phase 2: Commercial & Operational Immersion
• Objective: Apply learning in real selling environments, contribute to commercial execution, and understand end-to-end business operations.
The trainee will: Marketing / Campaign Support
• Actively support marketing initiatives, campaigns, and projects (e.g., events, launches, educational programs). • Assist in compiling market insights, feedback, and campaign learnings to improve execution.
Sales Collaboration (Field Exposure)
• Collaborate with existing sales teams to execute sales activities, including: • Shadowing customer visits and joint calls (as appropriate) • Supporting case coverage and pre-/post-case preparation (where relevant) • Assisting lead generation and opportunity qualification • Supporting customer education initiatives and follow-ups
Business Operations Exposure
• Support essential business operations such as: • Sales administration and coordination • Order and delivery coordination (as needed) • Basic supply chain-related support activities • Documentation support aligned to internal compliance processes
What will you need to be successful?
Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:
• Fresh graduate with a Bachelor’s degree (or equivalent) in Business, Science, Nursing/Biomedical/Engineering, Life Sciences, Marketing, or related disciplines. • Strong interest in sales/commercial career within the medical technology industry.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com • Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options. • Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! • Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. • Flexibility: Hybrid Working Model (For most professional roles). • Training: Hands-On, Team-Customised, Mentorship.
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