About this role
Service Manager at Spark. Location: Auckland, Auckland, New Zealand. Role: managing operations, leading teams, handling escalations Requirements: Experience managing service operations and teams, strong communication and stakeholder management, ITSM practices, KPI and governance experience, and ability to lead transformation and continuous improvement including AI enablement. Category: Project and Program Management Seniority: Senior Level Tools: ITSM, AI Commitment: Full Time Workplace: Hybrid Languages: English