About this role
Finance Applications Support Manager at IDC. Location: London, N/A, United Kingdom. Role: managing support, leading team, monitoring sla Requirements: 5+ years IT application support experience with proven Microsoft Dynamics 365 knowledge; experience managing support teams, ITSM processes, Jira Service Management, incident escalation, SLA management, and stakeholder communication. Category: Information Technology Seniority: Senior Level Tools: Microsoft Dynamics 365, ZIP, Certify, Jira Service Management, Jira, ServiceNow, Freshservice, ITSM Commitment: Full Time Workplace: Hybrid Languages: English