About this role
Client Care Agent at Vetstrategy. Location: Vaughan, Ontario, Canada. Role: managing calls, booking appointments, resolving issues Requirements: High school diploma required. Previous customer service or veterinary clinic client care experience required. Strong phone, verbal, and written communication, problem-solving, and time-management skills. Familiarity with medical terminology and practice management systems (preferably VetUp) is preferred. Ability to work remotely with reliable internet and a quiet workspace. Category: Customer Service Seniority: Entry Level Tools: PMS, VetUp Commitment: Full Time Workplace: Remote Languages: Northern Sami, English