About this role
Customer Service Agent | UK at Honey Birdette. Location: Sydney or United Kingdom. Role: managing tickets, providing support, guiding customers Requirements: 2+ years retail or online customer service experience, proficiency with Zendesk, multichannel communication (chat/phone/email), KPI-driven, strong de-escalation and communication skills, flexible availability including late nights and weekends. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Remote Languages: English