About this role
Call Centre Agent at Hayleys. Location: Colombo, Western Province, Sri Lanka. Role: handling calls, booking appointments, recording interactions Requirements: 1-2 years call centre or customer service experience; GCE A/L required; diploma in business/marketing advantageous; basic Microsoft Office proficiency; strong English communication; ability to handle inbound/outbound calls and record interactions in CRM. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, Sinhala, Tamil