About this role
Head of Customer Success (w/m/d) at comrce GmbH. Location: Germany or Europe. Role: developing strategy, leading team, managing operations Requirements: Senior customer success leader with ~5+ years' experience in SaaS/E‑commerce, remote team leadership, KPI/OKR-driven operations, change management, and strong German and English communication skills. Category: Customer Service Seniority: Senior Level Tools: Google Workspace, Slack, Asana, Miro, Langdock, Personio, Billbee, Replyco, Amainvoice, VentoryOne Commitment: Full Time Workplace: Remote Languages: German, English