About this role
Head of Customer Success (w/m/d) at comrce GmbH. Location: Germany or Europe. Role: developing strategy, leading team, managing operations Requirements: Senior leader with 5+ years experience in Customer Success/Support at a SaaS company, preferably in e-commerce. Proven remote leadership, KPI/OKR-driven operations, change management, and fluent German and English. Category: Customer Service Seniority: Senior Level Tools: Google Workspace, Slack, Asana, Miro, Langdock, Personio, Billbee, Replyco, Amainvoice, VentoryOne Commitment: Full Time Workplace: Remote Languages: German, English