About this role
Quality Assurance Manager at Full Potential Solutions. Location: Pasig, Metro Manila, Philippines. Role: delivering QA, analyzing trends, coaching staff Requirements: 2+ years QA managerial experience in BPO/call center, strong QA methodology knowledge, leadership and communication skills, ability to design QA processes, proficiency in G-Suite, strong reporting and analytical ability. Category: Quality Assurance Seniority: Mid Level Tools: G-Suite Commitment: Full Time Workplace: Onsite Languages: English