About this role
Technical Support Engineer at Vectra. Location: Australia. Role: diagnosing issues, engaging customers, developing documentation Requirements: 5+ years in technical support/escalation engineering, expert in Linux, TCP/IP and packet analysis, basic SQL, cloud/virtual environment exposure, strong customer-facing and communication skills. Category: Customer Service Seniority: Senior Level Tools: Linux, TCP/IP, SQL, Python, bash, WebEx, Zoom, GotoMeeting Commitment: Full Time Workplace: Remote Languages: English