About this role
Assistant Manager, CRM Journey Specialist at Mercedes-Benz Malaysia Sdn. Bhd.. Location: Puchong, Selangor, Malaysia. Role: overseeing journeys, designing solutions, ensuring quality Requirements: 4+ years experience (minimum 4), 3+ years Salesforce experience preferred. Requires Salesforce Marketing Cloud expertise, ability to collect/analyze requirements, design customer journeys, QA frameworks, KPI monitoring, and strong communication skills. Category: Marketing Seniority: Mid Level Tools: Salesforce Marketing Cloud, Salesforce, Journey Builder, Audience Builder, Cloud Pages, Smart Forms, Tracking, Email Studio, Social Studio, Mobile Studio, Automation Studio, Business Intelligence and Analytics Commitment: Full Time Workplace: Onsite Languages: English