About this role
Partner - Client Success Strategic and Global.Enterprise Business NG at MTN EXTERNAL CAREER SITE. Location: Ikoyi, Lagos, Nigeria. Role: resolving issues, generating reports, managing relationships Requirements: 3-7 years telecom/customer service experience; Bachelor's degree in social or management science (accounting/finance preferred); service management certification advantageous; advanced Microsoft Excel/Word/Outlook, Google applications and AI tools; fluent English. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook, Google applications, AI tools Certifications: service management Commitment: Full Time Workplace: Onsite Languages: English