About this role
We’re looking for a talented and people-focused leader to supervise our Member Service Representative (MSR) team. In this role, you’ll coach staff, streamline daily operations, and ensure every member interaction is efficient, accurate, and genuinely welcoming. Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services, but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner.