About this role
As an Overnight Manager Hotel, your job is to ensure that the hotel runs smoothly while guests are asleep. You'll be responsible for overseeing the safety and security of the property, managing the night staff, and handling any customer service issues that may arise during the night shift. In this job, you'll need to have excellent communication skills and be able to multitask efficiently. Your duties will include checking in late arriving guests, responding to emergencies, and managing daily hotel operations. You'll also be responsible for performing routine tasks such as managing reservations, answering phone calls and emails, and organizing reports and records.