About this role
The sales coordinator is responsible for processing equipment/attachment orders and assisting customers with their parts, service, equipment rental, and training needs. Follow up phone calls are made to customers for questions, concerns and to ensure their equipment needs are met. This position is responsible for scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment. Appropriate paperwork is expected to be completed timely, logging and inputting data and reconciling inventory assets on a regular basis is critical in this role. The position processes post sale claims to Caterpillar related equipment transactions and updates our database records to ensure inventory integrity.