About this role
Reporting to the Manager, Field Service, the Field Service Technician is responsible for field service work performed on HPS products on-site. Communicates requirements to Production, Testing, Engineering and Quality Assurance and assists with elimination of similar issues in the future. Assists customers with troubleshooting and coordinates/performs various tests on units requiring repairs or modifications. The incumbent must be available for emergency situations and eligible for international travel. This position can be a remote position in the East Coast of the USA OR work out of one of our offices with options for: Baraboo, WI or the Mesta office in North Huntingdon, PA.