About this role
We are looking for a proactive and detail-oriented Agent Vehicle Security Prevention (m/f/d) to strengthen our European Vehicle Security team at SIXT. In this role, you will take ownership of identifying, preventing, and responding to vehicle-related fraud and security risks. You will work cross-functionally with internal departments and collaborate with external partners to protect our fleet and ensure operational integrity across regions. If you have a strong sense of responsibility and sharp eye for potential risks, Join Team Orange!
YOUR ROLE AT SIXT
You screen proactively review upcoming reservations flagged as high-risk before vehicle pick-up and take guided actionsYou identify high-risk rentals based on current fraud patterns, risk scoring and other indicatorsYou detect and escalate overdue rentals with high-risk profiles based on scoring and behavioral indicators. Manage both internal and external fraud or overdue inquiries and initiate necessary follow-upYou evaluate security-relevant cases and create case documentation for further processing by the Vehicle Security Specialists (national experts)You review various telematic alerts and assess them based on available information and rental dataYou investigate disassembly alerts and take appropriate action when vehicle manipulation is suspectedYOUR SKILLS MATTER
Background Customer service experience or fraud experienceAnalytical Skills You have analytical skills and technical mindset (experience with different fraud systems is a plus)Organizational Skills Proactive and detail-oriented with the ability to spot patterns and anomaliesTechnical Skills Comfortable working with cross-functional data, dashboards and BI toolsDecision-Making Skills You have strong analytical and decision-making skills, especially under time pressureLanguage Skills You have Fluent English Skills and/or additional languages (e.g., German, Spanish, or French) are an advantageWHAT WE OFFER
Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per yearWork-Life Balance Benefit from a hybrid working model with no dress codePermanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonusesGreat Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discountsTraining & Development Participate in training programs designed for your personal growth and developmentHealth & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!